CANCELATION POLICY 

When you book a service with Spa Services w/ Emma, you will be asked to enter a credit card. The credit card on file is only used for cancellations and no shows and you will be notified if your card will be charged. If an appointment is canceled less than 24 hours before the appointment time, the card on file will be charged 50% of your service. However, if you wish to reschedule your appointment the card will not be charged unless you cancel (less than 24hours before) or no show the rescheduled appointment. If you are 15 minutes or more late to an appointment, this is considered a no show and the card on file will be charged 50% of your service.